Safety Notes -
Items hired must be supervised by a responsible adult at all times and follow safety instructions given upon delivery.
Overnight/Multi-Day Hires -
All overnight hires must be in a secure location with a 6ft hedge or fence permitter and a lockable gate, someone must also be on site at all times. Failure to meet the requirements will result in a same day collection with no overnight hire refund given. It is recommended for multi-day hires to wipe down equipment from potential overnight rain to prevent injury.
Indoor Bookings -
We hire indoors all year round. It is the customers responsibility to ensure the items hired are suitable for the indoor space provided (including ceiling height). Failure to provide the correct and safe space required will result in the cancelation of your booking and no refunded will be given.
Indoor Bookings Times -
Please ensure you leave enough time for our delivery team to setup your equipment on time before your event starts. You can find more info and the average setup time on our FAQ’s page, or please contact us if you are still unsure.
Outdoor Bookings -
Delivery/collection times for outdoor hires will be confirmed 24-48 hours before your booking date.
Bad Weather -
In the event of wet weather or high winds, our team will make the decision to cancel your outdoor booking depending on the severity. For the safety of users, inflatables cannot be used in wind speeds of 24mph or more. If canceled, all payments already received may be used as a credit for a future booking.